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Terms of Service

The following terms and conditions govern all use of the Tenansee website and all content, services, and products available through the website. The website is owned by and operated by Property Cloud Systems Limited (“PCSL”.) Our service is offered subject to and without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the site (collectively, the “Agreement”)

Please read this Agreement carefully before accessing or using our service. If you do not agree to the terms and conditions, then you may not access the website or use any of our services.

Further Definitions

“Data” means any data inputted by You or imported into our Systems with your authority.

“Website” means www.tenansee.com or any other website operated under the tenansee brand.

“Owner” means the person who sets up or is assigned ownership of a portfolio within the service. The “Owner” may also be referred to as the “Subscriber.”

“Portfolio” means a collection of related properties that are managed within one subscription.

Payment

TenanSee offers a subscription-based service that may have upfront set up fees as well as an ongoing monthly subscriptions fee. These fees are disclosure on the pricing page of the website.

You will be charged a subscription fee at the time you set up a Portfolio and then every month thereafter at the start of each billing period.

You can cancel your subscription of downgrade your subscription at any time. There will be no refund if you cancel or downgrade your subscription part way through a billing cycle.

You will also be charged a subscription fee if you upgrade your subscription.

The charge will show on your statement as "TenanSee".

PCSL reserves the right to suspend or terminate your use of the service in respect of any or all of your Portfolios in the event that subscriptions are not paid in full when they are due.

Confidentiality and Privacy

PSCL does its best to protect the privacy and confidentiality of Subscriber data. See our Security Policy and our Privacy Policy. Accepting our terms and conditions, means you have accepted both of these policies.

Ownership of Data

Your data remains your property. However, access to the data is contingent on paying subscription fees when they are due. PSCL has the right to store, transmit, copy, use and back-up the data for the purposes of providing our service to you.

PSCL will remove Subscriber data from its servers on request.

PSCL can use aggregated data to provide Subscribers with market statistics and benchmarking provided the data is aggregated and cannot identify another Subscriber or Property.

Responsibility of Subscribers

A Subscriber is a legal person who is referred to as an Owner in the system. An Owner is responsible for a Portfolio. They are solely responsible for managing who can access, view, add, edit or delete data within a portfolio.

You will indemnify Tenansee against any claim or loss relating to Tenansee making information available to another User with Your authorisation.

Bank Data

Tenansee allows for automatic bank feeds. The number of banks and availability of this service will expand over time. This service will be governed by the practices of each bank.

Bank feeds are provided for free as part of the cost of a subscription. PSCL reserves the right to charge for the cost of bank feeds on a case-by-case basis and at its sole discretion. This will be communicated by email and at least 30 days before taking effect.

Warrantees

Our service is provided “as is”. PSCL hereby disclaim all warrantees of merchantability, fitness for a particular purpose and non-infringement. Neither PSCL nor its suppliers, make any warrantee that the website will be error free or that access thereto will be continuous or uninterrupted. You understand that you use our service at your own discretion and risk.

Limitation of Liability

To the maximum extent of the law, PSCL takes no liability or responsibility for any loss (including loss of data and profits) or damage resulting from the direct or indirect use of or reliance on the Service or Website.

If you suffer loss or damage as a result of PSCL failure to comply with the term and conditions or any negligence on our part any claim will be limited to the subscription fees you have paid in the previous 36 months.

Miscellaneous

This Agreement constitutes the entire agreement between PSCL and You concerning our services, and may only be modified by PSCL by posting updated terms and conditions on the website.

This Agreement is governed by the laws of the Country that you are a tax resident of and you submit to the exclusive jurisdiction of the courts of that Country.